Vacancy details

Vacancy title
Manager E-Commerce Operations
Sales Europe
Bad Zurzach
Closing date


Triumph is one of the world’s largest intimate apparel companies. It enjoys a presence in over 120 countries with the core brands Triumph® and sloggi®. Globally, the company serves 40,000 wholesale customers and sells its products in 3,600 controlled points of sale as well as via several own online shops. The Triumph Group is a member of the Business Social Compliance Initiative (BSCI).

Learn more about Triumph on:


Our E-Commerce Department at the HQ in Bad Zurzach (Switzerland) is looking immediately for a highly motivated   


                       Manager E-Commerce Operations (f/m) (100%)


Roles & Responsibilities:

  • Responsible for developing, implementing and monitoring all e-commerce processes of the own operated e-commerce shops, market places, Omni-channel services and CRM
  • Ensure a smooth functionality of existing and/or new interfaces
  • Close collaboration with internal stakeholders, service and payment providers
  • Participation in the analysis and optimization of currently existing processes, in particular error handling and the introduction of new processes 
  • Support the handling of day-to-day business, including financial processing of customer enquiries   
  • Plans procedures and systems to maximize operating efficiency
  • Responsible for the achievement of department productivity and quality goals
  • Point of escalation for claims from customers and departments

Your ideal profile:

  • Minimum 3 years in a similar role with proven success within an E-Commerce environment
  • Detailed understanding of e-commerce processes and technical backgrounds
  • Advanced MS Office proficiency and SAP R3 knowledge are required
  • Persistent in following up on tasks and delivering on projects in time and budget
  • Enthusiastic, hands-on and able to work under minimal guidance
  • Very Communicative and collaborative personality
  • Fluent verbal and written communication skills in English, German is an advantage


We offer an opportunity in a fast paced organization which gives those looking for a challenge the possibility to grow with the company and shape the future.

We are a family owned company with strong values, operating at a global level with key markets in Germany, Japan and China - where our iconic brands, Sloggi and Triumph, continue to delight our consumers.

Triumph Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

If you are seeking a great opportunity to develop your career, please send us your application letter and CV in English, diplomas and expected salary range by clicking on Apply.  

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