Vacancy details

Vacancy title
E-Commerce Manager
Sales Asia
Hong Kong
Closing date


Triumph is one of the world’s largest intimate apparel companies. It enjoys a presence in over 120 countries with the core brands Triumph® and sloggi®. Globally, the company serves 40,000 wholesale customers and sells its products in 3,600 controlled points of sale as well as via several own online shops. The Triumph Group is a member of the Business Social Compliance Initiative (BSCI).

Learn more about Triumph on:



Our Sales Asia Department at the Hong Kong office is looking immediately for a highly motivated



                                                                                      E-Commerce Manager (Full-Time)


Purpose of the Job: 

Drive eCommerce business to achieve company’s goals and objectives

In charge of day-to-day eCommerce operations, planning and execution of sales and marketing activities, managing product and promotion schemes, ensuring sufficient supply, creating page contents, planning eService and activating consumers’ click thru. The ultimate goal is to reach EC revenue and growth goal.

The EC Manager should be a highly skilled in managing web plan for own ecommerce, and also able to work with external online partners (ecom enabler partners, eTailers, digital partners...). Internally, She/He will work closely with cross functional teams,  such Assortment team, Demand Planning, Marketing.


Roles & Responsibilities:

The eCommerce Manager reports directly to Commercial Director and is responsible for the following:

1. eChannel Development

  • eTailers exploration: Explore new eBiz opportunities via new eTailers development and emerging opportunities
  • eOwn shop: Maintain own eShop to grow in line with company’s strategy
  • Omni-channel: Help ensure that the company develop and maintain omni channel capabilities

2. eShop /e-tailerSales and Marketing Operation

  • eAnnual Campaign Calendar (eACC): Plan the annual eCampaigns to cope with dynamic on line shopping behavior
  • eContent creation: Assure ongoing homepages and landing pages features creation and on time renew, direct photo shoot for content creation
  • eShop VM management: Enhance the shop presentation from landing pages, Product detail page (PDP) to banners
  • Touch points conversion: Develop digital touch points, incl desktop and mobile and identify coversion opportunities
  • Traffic activation programs: Amplify the reach and increase conversion oriented traffic via paid, own, earn media
  • Spending optimization: Work closely with Marketingteam to optimize A&P, SEM and online coop efficiency and ROI

3. eMerchanding Management

  • Market Analysis : Identify opportunities and competitors analysis
  • Assortmentn planning : Work with Assortment team to determine assortment to be launched, returned, mark down
  • Deployment plan: Coordinate with Assortment team to ensure proper launch deployment and reployment

4. eStock Management

  • Novelty stock: Manage regular sales against sell through target by timely replenishement action or promotion
  • Off season stock: Take action and leverage to sales promotion in driving competition momentum
  • Bargain stock: Work on best pricing mix for speeding up clearance
  • Stock Mgt : Manage DoH, ensuring that the stock is at a healthy level

 5. eCRM

  • eShopper journey: Design an insightful brand path and experience and lead to purhase insight
  • eCRM programs: Support eCRM programs, to ensure conversion, retention and brand loyalty.


Your ideal profile:

  • University graduate or above with degree in business, communication or similar discipline
  • At least 3 years work experiences including 1- 2 years of relevant work experience in eCommerce operation
  • Highly preferable to have brand marketing, digital marketing experience in 4A agency, eTailers, retailers, Cosmetic, Fashion apparel, or FMCG with proven records
  • Marketing writer/editor experience is a plus


Other Requirements:


Technical skills:  Experience in digital marketing

Language Skills:  Fluent in English and Chinese

IT proficiency:  Proficient in Google Analytics, Google AdWords, Excel, and PowerPoint

eCommerce skills: Knowledge in ecommerce, basic html and web analytics is a plus

Other skills:  Project Management, Analytical Skills


We offer an opportunity in a fast paced organization which gives those looking for a challenge the possibility to grow with the company and shape the future.

We are a family owned company with strong values, operating at a global level with key markets in Germany, Japan and China - where our iconic brands, Sloggi and Triumph, continue to delight our consumers.

Triumph Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

If you are seeking a great opportunity to develop your career, please send us your application letter and CV in English, diplomas and expected salary range by clicking on Apply.

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