This vacancy is now closed

Vacancy title
Head of IT Japan
Closing date


Triumph is one of the world’s largest intimate apparel companies. It enjoys a presence in over 120 countries with the core brands Triumph® and sloggi®. Globally, the company serves 40,000 wholesale customers and sells its products in 3,600 controlled points of sale as well as via several own online shops. The Triumph Group is a member of the Business Social Compliance Initiative (BSCI).

Learn more about Triumph on:




                                                                                      Head of IT Japan


Purpose of the Job:

The Head of IT Japan is part of the global IT organization and supports the establishment and execution of the enterprise-wide IT strategy and ensures its alignment with the enterprise's business strategy and the delivery of capabilities required to achieve business success.

He/she leads and manages the Japanese IT function and holds the ownership of all local IT services and maintenance of existing IT systems.

He/she works closely together with the global IT team located in Europe, the Japanese Business Units including Supply Chain to develop a clear understanding of business needs and ensures cost-effective delivery of IT services to meet those in accordance and alignment with global guidelines.


Roles & Responsibilities:

  • Translate business needs into IT services together with the Business Relationship Management team
  • Supporting the development & implementation of technology initiatives
  • Lead and manage the local IT functions; ownership of all IT services and maintenance of existing IT systems
  • Manage IT-business relationship; represent IT in business discussions and ensure necessary technology capabilities needed by business are developed
  • Oversight of day-to-day operations/escalation management
  • Interface for Solution Design & Build and Business Relationship Management
  • Act as the primary point of contact for external service providers and contract related matters
  • Work with business users to define service level agreements (SLAs) in contracts
  • Manage ITIL based service processes and monitor service level agreements (SLA) as well as escalate issues and concerns in case of SLA violations
  • Ensure services and invoices are consistent with the terms of the contract
  • Manage relationship with existing external service providers on a day to day basis including contract changes, issue and/or dispute resolution and contract termination


Your ideal profile:

  • Ability to translate business vision into IT vision
  • Strong knowledge of core IT (infrastructure, applications), business processes and technology supplier community
  • Maintains current knowledge in use and trends of technology in (textile) manufacturing/retail/wholesale
  • 5+ years of management experience
  • People management skills (review/appraise/develop/coach people)
  • Excellent co-ordination and analytical skills
  • Proven (international) IT service management skills (e.g. ITIL)
  • Experience in partner/vendor management


Education and Trainings:

  • University/ Master degree in engineering, business, finance, economics, IT or equivalent
  • Exposure to the (textile) manufacturing/retail/wholesale industry would be beneficial
  • International exposure gained through education or work in a foreign country
  • Extensive restructuring, transformation and change management knowledge


We offer an opportunity in a fast paced organization which gives those looking for a challenge the possibility to grow with the company and shape the future.

We are a family owned company with strong values, operating at a global level with key markets in Germany, Japan and China - where our iconic brands, Sloggi and Triumph, continue to delight our consumers.

Triumph Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

If you are seeking a great opportunity to develop your career, please send us your application letter and CV in English, diplomas and expected salary range by clicking on Apply.