Vacancy title
Junior Retail Operations Specialist EAST and Nordics
Sales Europe
Closing date

Triumph is one of the world’s largest intimate apparel companies. It enjoys a presence in over 120 countries with the core brands Triumph® and Sloggi®. Globally, the company serves 40,000 wholesale customers and sells its products in 3,600 controlled points of sale as well as via several own online shops. The Triumph Group is a member of the Business Social Compliance Initiative (BSCI).

Learn more about Triumph on:

Triumph Retail Operations Department is looking for a highly motivated

                                     Junior Retail Operations Specialist EAST and Nordics (f/m) (100 %)

Retail Operations Specialist to be based in the company’s Warsaw office.

This is an ideal position for someone seeking to grow their career in a luxury retail back-of-house environment and who has an interest in contributing their skills and knowledge of operations and after sales processes.

Roles and Responsibilities: 

  • Supports retail back office activities for assigned countries (Nordic & Eastern markets);
  • Coordinates the implementation of retail sales and operational processes and provides guidance to store staff on the day-to-day support functions;
  • Maintains and updates assigned store databases;
  • Builds and maintains key relationships with all head office functions; 
  • Writes reports for senior management and delivering presentations when necessary;
  • Develops and implements administrative systems;
  • Organizes staff meetings, prepares agenda, takes minutes;
  • Participates in coordination of Mystery Shopping actions and results; 
  • Manages & coordinates stock take processes;
  • Monitors, helps and develops operational policies and procedures;
  • Creates newsletter for store employees on a weekly base;
  • Creates clear briefings in time to ensure proper execution on store level; 
  • Supports coordination of In-store – promotions;
  • Helps to solve problems that affect retail services, efficiency and productivity;
  • Supports operations and retail sales team members;
  • Liaise with external companies, agencies.
  • Other duties may be assigned;

Your ideal profile: 

  • Experience in retail store based role or in the office in retail sector (background in fashion/ beauty retail chains will be an asset);
  • Working knowledge of retail drivers (e.g. KPI’s);
  • Strong organization skills, excellent communication skills;
  • Demonstrate exceptional customer service;
  • Ability to find solution and to be pro-active;
  • Works well with a variety of levels and departments;
  • Proficient with MS applications (Outlook, Excel, Word, PowerPoint) and other computer software (Internet, POS Systems, etc);
  • English and Polish min. good level and ability to communicate in one of the Scandinavian languages will be an advantage, but is not necessary;
  • Lingerie product knowledge will be an asset.

We offer an opportunity in a fast paced organization which gives those looking for a challenge the possibility to grow with the company and shape the future.

We are a family owned company with strong values, operating at a global level with key markets in Germany, Japan and China - where our iconic brands, Sloggi and Triumph, continue to delight our consumers.

Triumph Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

If you are seeking a great opportunity to develop your career, please send us your application letter and CV in English, diplomas and expected salary range by clicking on Apply.